
You want to grow from about 15 engineers to 30 while the service desk stays at around six. Everything we found across 22 processes comes back to three things.
Every quote owned and followed up, large bids watched, lost quotes given a second chance, and every client looked after on a rhythm that suits their tier.
The chasing, gathering and drafting move to the system, so the same desk supports twice the engineers and senior time goes back on the business.
One brain connected to Simpro, Sage, Job Logic and SharePoint. The numbers live, the ASG way written down once, and every team reporting up each week.

80 quotes a month; 55% won by number, 28% by value. 28% on £150k to £500k bids. £2.4m of repair quotes without an outcome. ~£200k a year of maintenance lost from finished projects.
An owner and next action on every quote, large bids flagged, a reason on every close, a second approach on every loss, and a touchpoint rhythm per tier.
Quote chasing and recovery agent; churn-risk and touchpoint agent; a defined after-the-job process: close-out pack, maintenance quote, named handover to service, courtesy call.
15 to 30 engineers with the desk at about six. 270 to 450 hours a year of senior time on invoice checks. Reports rewritten by the desk; POs and supplier dates chased by hand.
Engineers capture once on site, drafts are ready to check, and every invoice arrives with its evidence gathered. People keep every decision.
A site flow built for engineers: job pack on their phone, tap-through checklist, variations flagged on the spot, reports drafted for the PM to check. Plus the supplier-invoice review pack.
"Good at reporting down, need our guys reporting up." 14 Simpro exports a month built by hand. Knowledge and survey notes held by individuals.
One version of the truth: live trends for leads, quotes, conversions and debtors; the ASG way written once; each team reporting its own numbers weekly.
ASG OS: the central brain, dashboards and the weekly report-up, used by the team and their AI tools alike. It connects to Simpro, Sage and AutoEntry, Job Logic (by export) and SharePoint. None of your core systems are replaced, engineers get nothing new to log into, and eight hand-carried routes stop.

Quotes first, then the foundations, then out across the business. Two-week sprints, with findings presented to you at the end of each.
Green dots mark where each piece goes live; the forecast counts its revenue a little after that. Marketing track (AI video editing, Claude projects) in sprints 2 and 3.

Cumulative revenue as each piece goes live: about £759k in the first year (around £190k at margin), then about £922k a year once everything runs. Hires avoided and time released come on top.
| Lever | Basis (from our conversations) | A year |
|---|---|---|
| 1Large bids | ~48 bids of £150k to £500k (40 so far this year), average ~£300k, +3 points of win rate. Your target of 35% would be +7. | £432k |
| 1Repair quotes | 10% of the ~£2.4m left without an outcome last year (assumption). | £240k |
| 1Maintenance | Half of the ~£200k a year you estimated is lost from finished projects. | £100k |
| 1Clients kept | One tier 2 relationship kept, around £150k a year. | £150k |
| 2Desk held at six | At 30 engineers: 12 desk staff the old way, 6 with the OS. £38k per role (assumption). | £228k |
Revenue, hires avoided and time are different kinds of value and aren't added together. Assumptions are replaced with your own data in sprint 1. Margin of 25% in line with the job examples you showed us.

1Keep the work it's already earned 2Grow the engineers, not the back office 3Run the business from one place
Confirm the order and name one owner for each part of the OS.
We map how your information flows, connect Simpro and set the starting numbers from your own data.
At the end of each sprint we show you what's built, what we found and what's next.
We'll walk through the investment options together. Whichever you choose, the work runs in two-week sprints with a review at the end of each, so you see the results before the next piece starts.
